Why does one organization get a reputation as a great place to work while another struggles to retain its employees? It’s never a simple matter of company A paying more than company B. Financial incentives may attract more applicants, but they don’t connect an individual personally to an organization. The level of commitment, the willingness of an employee to recommend his or her company as a great place to work and to do business — what we call engagement — can make or break an organization.

Dale Carnegie Training examined the rational and emotional factors that impact engagement in the workplace. The research identified senior leadership practices and behaviors as a critical area of focus. From the quality of the people they hire, the resources and training they give them, the level of communication with employees, to the way employees are compensated, the climate of the working environment is a reflection of senior management.

Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.

Andrew Carnegie

THE BUSINESS VALUE OF ENGAGEMENT

Senior leaders often find it difficult to assess the impact of employee engagement on their business performance. The Dale Carnegie Training study revealed that seven out of ten employees are not fully engaged in the workplace. Just under half do what is expected of them but feel undervalued and...(想看完整請填寫以下的表格)